If an item you receive has been damaged, please email us immediately at support@cleanhandspureheart.com. All damages must be reported within 2 days of receipt. Please provide the order number along with your email address and phone number for fastest service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.

If you are returning the product because we made an error, please email us at: CustomerCare@cleanhandspureheart.com.

Unopened products may be returned for full refund less postage and handling within 7 days of receipt.

Return items to:
Clean Hands Pure Heart
ATTN: Returns Processing
11515 Vanstory Drive, Suite 110
Huntersville, NC 28078